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Privacy Policy

Privacy Policy for Silly Goose Digital

Effective Date: 10th September 2023

This Privacy Policy describes how Silly Goose Digital (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sillygoosedigital.co.uk (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

We may collect and process the following types of information:

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Company
  • Billing and payment information
  • Any other information you provide to us voluntarily

1.2 Usage Information:

  • Information about your use of our website
  • Information about your interactions with our online advertisements

1.3 Data Collected through Pixels and Analytics:

  • We use Facebook Pixel, LinkedIn Pixel, and Google Analytics to collect anonymised data about your interactions with our website and advertisements. This includes (but is not limited to):
    • IP address
    • Browser type and version
    • Operating system
    • Referral source
    • Pages viewed
    • Time spent on our website
    • Clicks on advertisements
 
1.4 Information We Collect through Cookies
 
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
 
1.5 Information We Obtain from Third Parties
 
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
 
– Companies who support our Site and Services, such as WordPress.
– Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
– When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
 
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.
 
1.6 Third party websites and links
 
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
 

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Providing Services:

  • To deliver our marketing services and communicate with you
  • To process payments for our services

2.2 Improving Our Services:

  • To analyze and improve our website and services
  • To customize your experience with targeted advertisements

2.3 Legal Obligations:

  • To comply with legal and regulatory requirements

3. Data Sharing

We may share your information with the following third parties:

3.1 Service Providers:

  • We may share your information with third-party service providers who assist us in delivering our services and maintaining our website.

3.2 Pixels and Analytics Providers:

  • We use Facebook Pixel, LinkedIn Pixel, and Google Analytics to collect data. These third-party services have their own privacy policies and may collect and use your data according to their terms.

3.3 Legal Obligations:

  • We may disclose your information if required by law or in response to a legal request.

4. Your Choices

You have the following rights regarding your personal information:

4.1 Access and Correction:

  • You may request access to, correct, or update your personal information.

4.2 Opt-Out:

  • You can opt-out of our marketing communications at any time by following the unsubscribe instructions provided in our emails.

4.3 Cookies and Pixels:

  • You can manage your cookie preferences through your browser settings.
  • You can adjust your advertising preferences with Facebook, LinkedIn, and Google.
 
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use please refer to our cookie policy – www.sillygoosedigital.co.uk/cookie-policy. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
 
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] / 9-10 Cross Street, Preston, Lancashire, PR1 3LT

8. Additional Information

For more detailed information about how we handle your data, including retention periods and additional data protection measures, please refer to our full Privacy Policy available on our website.

9. External Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites.

10. Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] or 9-10 Cross Street, Preston, PR1 3LT if you wish to make a request.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Last Updated: 10th September 2023

Silly Goose Digital

9-10 Cross Street, Preston, Lancashire, PR1 3LT

h[email protected]