Terms of Use - Silly Goose Digital

1. Who we are

Silly Goose Digital is the trading name of Rebecca Wheble, a sole trader. When these terms say “we”, “us” or “our”, that’s who they mean.

Address: Silly Goose Digital, 9-10 Cross Street, Preston, PR1 3LT
Email: hello@sillygoosedigital.co.uk

2. What these terms cover

These terms apply when you use our website, join our webinars, watch our recordings, download our guides or sign up to our newsletter. By doing any of those things, you’re agreeing to them. If you don’t agree, please don’t use them.

If you’re a client, your proposal or contract covers the work we do for you. If it says something different from these terms, it takes priority.

Our privacy policy and cookie policy explain how we use your information.

3. Using our website

You’re welcome to quote our content and link to it, as long as you credit us and don’t suggest we endorse you.

4. Free live webinars

Your place. Please give accurate details when you register. Your joining link is for you, so please don’t share it. Places may be limited.

What you’ll need. Our webinars run on Zoho Webinar, and you’ll need a suitable device and internet connection. Zoho’s own terms apply to your use of its platform. Times are shown in UK time unless we say otherwise.

Changes. We may need to change the date, time, host or content of a webinar, or cancel it. If we do, we’ll email you as soon as we can. We can’t promise a session will be free from technical problems.

Extras. If a webinar comes with a free resource, like a planner, the webinar page will say who gets it and when.

5. Behaviour and recordings

Webinars work best when everyone’s kind. Please don’t post anything abusive, offensive, misleading or unlawful, and please don’t use the chat or Q&A to promote your own business. We may remove comments or attendees if we need to.

We may record our webinars, and we’ll tell you when we do. Our privacy policy explains what that means for you. Please don’t record, copy or republish a session without asking us first.

6. Ticketed webinars

Most of our webinars are free, but some live series are ticketed. If a session is ticketed, the price and what’s included will be clear before you pay, and prices include any VAT that’s due. Our agreement starts when we confirm your booking.

Changing your mind. If you’re booking as a consumer, you normally have 14 days from booking to change your mind and get a refund. If the session takes place within those 14 days, we’ll ask you to agree to that when you book, and you lose this right once the session has been delivered in full. Bookings made for a business don’t have this right.

If we cancel. If we cancel a ticketed session or change it significantly, you can choose a full refund. We’ll give you any other refund terms when you book.

7. Recordings

Our recordings are hosted on YouTube, and YouTube’s terms apply when you watch them there. They’re for you to watch and share by link. Please don’t download and re-upload them or use them in your own paid training.

8. Goosey Guides and other free downloads

Our guides and templates are free unless we say otherwise. To get some of them, you’ll need to give us your email address.

You can use them, change them and make copies for your own work, including work you do for your employer or clients.

You can’t sell them, share them publicly as a download, or pass them off as your own. If someone would like a copy, please send them to our website.

We make them as useful as we can, but they’re provided as they are. Please check they suit what you’re doing. We may update or remove them at any time.

9. Our newsletter

The newsletter is free and you can unsubscribe at any time using the link in every email. We may change how often we send it, or stop sending it.

10. Who owns what

We, or the people who’ve licensed content to us, own the content on our website and in our webinars and guides. That includes our words, designs, videos, name and logo. Other brands’ work is credited and still belongs to them. Unless these terms say you can, please ask before using any of it.

11. Things you send us

Anything you send us, like a question, comment or message, still belongs to you. You’re giving us permission to use it to reply to you, run our webinars and improve what we do, and that includes reading out a question in a recorded session.

Please only send things you have the right to share. We’ll ask before we use your name, logo or testimonial in our marketing.

12. Tips, not guarantees

Our content gives general information about social media and marketing. It isn’t tailored to your business, and it isn’t legal, financial or other professional advice. Platforms and AI tools change quickly, so some of it may go out of date.

We can’t guarantee you’ll get particular results from following it, so please use your own judgement before relying on it.

13. Other websites and tools

We link to and use other companies’ websites and tools, including Zoho, Brevo, Calendly, YouTube and social media platforms. We don’t control them and aren’t responsible for their content or how they work. Their own terms and privacy policies apply.

14. Keeping the website running

We work hard to keep our website available and accurate, but we can’t promise it’ll always be available, error-free or free from viruses. We may change or remove parts of it at any time. Please use your own antivirus software and back up anything important.

15. Our responsibility to you

What we don’t limit. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t let us limit. If you’re a consumer, your legal rights aren’t affected.

If you’re a consumer. We’re responsible for loss or damage you suffer that’s a foreseeable result of us breaking these terms or failing to use reasonable care. We aren’t responsible for loss that wasn’t foreseeable, or for business losses.

If you’re using our content for business. As far as the law allows, we exclude all implied terms and we aren’t responsible for any loss of profit, income, business, goodwill or data, or for any indirect or consequential loss.

16. Changes to these terms

We may update these terms from time to time and we’ll show the new date at the top. The version on the site when you use it, or when you book a ticketed session, is the one that applies. This version was last updated on 3 November 2026.

17. The legal bits

These terms are governed by the law of England and Wales, and disputes go to the courts of England and Wales. If you’re a consumer living in Scotland or Northern Ireland, you can also bring a claim in your local courts.

If a court decides part of these terms can’t be enforced, the rest still applies. Only you and we have rights under these terms, and if we don’t enforce something straight away, we can still enforce it later.

18. Contact and complaints

If something’s gone wrong or you have a question, email hello@sillygoosedigital.co.uk and we’ll do our best to put it right.

Terms of use.